Send the return slip directly to the phone!

At Returbo, we’re constantly innovating to provide our clients with the best possible return management experience. That’s why we’re thrilled to announce our latest feature, made possible by our integration with PostNord.

Our new SMS feature is a game-changer in e-commerce returns. With just a few simple steps, customers can now receive a QR code on their phone via an SMS message, or directly on the PostNord app, eliminating the need to print a return shipping slip. Here’s how it works:

  1. The eCommerce merchant activates the SMS feature in our user-friendly Returbo app.
  2. Their customers fill out the digital return form on their website and provide their phone number.
  3. Within moments, PostNord sends an SMS to the customer phone with a QR code that they can show at the PostNord service point.
  4. At the service point, the staff prints the return slip for the customer, the customer leaves the package, and the return is complete!

We’re confident that this new feature will make a significant impact on the world of e-commerce returns. Customers can initiate the return process in just a few clicks and receive a convenient QR code, making the process quicker and more convenient. Retailers benefit from a streamlined return management process, saving time and money on return logistics.

Download the Returbo app today and see how we can simplify your return process!