TURN RETURNS INTO PROFIT

Convert up to 60% of returns into exchanges and keep customers in a buying journey.

Starting from $89 /month.
‍60% exchanges saved  
‍187,000+ SEK/month.

Trusted  by 200+ Shopify brands
Up to 60% exchange rate
Save thousands every month
Powering 200+ leading businesses
Returbo in Shopify admin next to the return portal on mobile, with a five star return experience ratingReturbo's request list in Shopify admin next to the return portal on mobile

BOOST EXCHANGES UP TO 60%, REDUCE LOST SALES

Encourage customers to choose exchanges instead of refunds, leading to reduced returns, increased revenue, and higher customer satisfaction.

Returbo offering the customer store credit with a 20 percent bonus instead of a standard refund
A customer receiving an instant exchange approval from Returbo on a phone
A customer choosing a new colour for an exchange in Returbo
Returbo offering the customer store credit with a 20 percent bonus instead of a standard refund
A customer receiving an instant exchange approval from Returbo on a phone
A customer choosing a new colour for an exchange in Returbo

How to turn returns into revenue

Guide customers to exchanges instead of refunds — automatically

Returbo offering the customer store credit with a 20 percent bonus instead of a standard refund

Offer exchanges instead of refunds

Customers are guided to choose a new product instead of a refund
A customer receiving an instant exchange approval from Returbo on a phone

Instantly approve exchanges

No manual work customers complete exchanges in seconds
A customer choosing a new colour for an exchange in Returbo

Make exchanges simple for customers

Let customers quickly choose a new size, color, or product
Returbo's monthly saved amount of 157,657 SEK shown over a lifestyle photo
REAL STORIES, REAL RESULTS

+157,657 SEK saved in one month through exchanges

"Thanks to Returbo, we’ve not only increased the number of exchanges but also saved over 157,000 SEK in just one month. It has truly made a difference to our profitability and customer satisfaction."

Astrid Strand, Production & Purchasing Manager • Kattknakken Fashion Industry

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WHY RETURBO

Pay for itselfs in weeks - not months

Most brands recover more revenue than they spend on Returbo while reducing return costs

From 89/month

per month with no 
hidden fees

200+ Shopify brands

businesses already trust Returbo

Convert up to 60% of returns into exchanges

is all it takes to approve a refund

Live in under 1 hour

to set up and start using Returbo
HOW IT WORKS

CUSTOMER INITIATES THEIR RETURN

The customer registers their return on their own through our user-friendly platform. During this process, we encourage them to choose an exchange instead of a refund through smart nudging.

Step one in Returbo: the customer chooses between an exchange and a return
Step
1
HOW IT WORKS

INSTANT RETURN LABEL ISSUED

As soon as the return is registered, the customer receives their return shipping label automatically. You can set up flexible rules for return shipping costs, and select different carriers depending on the market.

Step two in Returbo: the customer gets a QR code and a shipping label for the return
Step
2
HOW IT WORKS

GAIN FULL VISIBILITY OF INCOMING RETURNS

You get complete control and insight into which returns are on their way. All return data is collected in one place for easy tracking and analysis.

Step three in Returbo: the return shipping timeline showing the return arrived at the warehouse
Step
3
HOW IT WORKS

ONE-CLICK RETURN HANDLING

Manage the return process with a single click! Our streamlined system allows you to handle each return effortlessly, saving time and reducing manual work.

Step four in Returbo: the customer confirms the refund amount
Step
4
testimonials

How brands grow with returbo

Kattnakken, a Returbo customer
Five out of five stars
1/3

$1.6M generated through exchanges

Returbo made returns easier to manage internally
Returbo made returns easier to manage internally
Astrid Strand
Haale, a Returbo customer
Five out of five stars
2/3

68% of returns become exchanges

Went live in under 1 hour. Fully automated return flow.
“As a startup, we went from manual work to fully automated instantly.”
Olof Jakobsson
Docksta, a Returbo customer
Five out of five stars
3/3

€590,000+ in exchange revenue  

High-value exchanges with €1,800+ AOV.
“Returns are no longer a cost — they drive revenue.”
Docksta Sko

SEE RETURBO IN ACTION
LET’S BOOK A DEMO!

Curious about how Returbo can help you reduce and turn returns into revenue? Our team is happy to walk through the process!

Book a demo
A calendar for booking a meeting with Julia Soderqvist at Returbo
WHAT YOU GET

Everything you need to turn returns into revenue

Automate returns, increase exchanges, and track the revenue you keep

Automate your returns

Reduce support and handle returns automatically

A customer selecting a reason for the return in Returbo

Convert up to 60% of returns into exchanges

Keep customers and revenue instead of refunds

TRACK REVENUE FROM EXCHANGES

See how much revenue you retain from returns

RETURNS MADE SIMPLE

Forget complicated return processes. Returbo makes it easy for your customers to request returns, saving you time and hassle.

A customer selecting a reason for the return in Returbo

RETURNS MADE SIMPLE

Forget complicated return processes. Returbo makes it easy for your customers to request returns, saving you time and hassle.

RETURNS MADE SIMPLE

Forget complicated return processes. Returbo makes it easy for your customers to request returns, saving you time and hassle.

A customer selecting a reason for the return in Returbo