Returns

Make your returns easy peasy

With Returbo’s advanced return management solution, all your returns can be put on autopilot so you focus on growing your business.

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For your business

Wondering what Returbo can offer you to successfully manage your returns?

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Returns with one click

Automate all your manual steps so you can finish your returns in one click.

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All in one place

Our return platform gives you a complete overview of your returns – from receiving a request to refunding.

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Return timeline

Have a full overview of each return’s timeline, from the moment an item is bought to the moment it is refunded.

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Customizable flow & policy

Create a return flow and policy that fits your business, regardless if you have your own warehouse or use a 3PL.

For your customers

How does Returbo ensure your customers get the smoothest return experience?

Embedded digital return form (website or link)

With ease embed the digital return form to your website, so that your customers never have to leave your page to make a return.

Full autogeneration of return shipping slips

With our smart return shipping slip your customer receives the slip or the QR code right in their phone. (QR is not available for every carrier).

Build trust with automated emails to customers

Keep your customers in the loop with updates on their return status. Build trust with your customers and reduce the burden on customer service.

Add image & comment to returns

Let your customers easily share the problem by uploading product images and adding comments, removing any confusion.

Community

Brands that trust us with returns

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Statistics

Why you should have a smooth 
return process

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92%

of customers will buy again if the return experience was good.

75%

of online retailers find digital return solutions to be smoother than paper solutions.

80%

of customers do not repurchase after a bad return experience.

67%

of shoppers check the returns page before making a purchase.

Sources: Invesp 2020; Klarna 2021; PostNord E-Barometern 2021; Shopify 2021.

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