Posts by ellen1f89f2a65c
How does the PostNord QR code via SMS function work?
Our new SMS feature is a game-changer in e-commerce returns. With just a few simple steps, customers can now receive a QR code on their phone via an SMS message, or directly on the PostNord app, eliminating the need to print a return shipping slip. So how do you get start? How do I activate…
Read MoreSend the return slip directly to the phone!
At Returbo, we’re constantly innovating to provide our clients with the best possible return management experience. That’s why we’re thrilled to announce our latest feature, made possible by our integration with PostNord. Our new SMS feature is a game-changer in e-commerce returns. With just a few simple steps, customers can now receive a QR code…
Read MoreTo charge or not to charge for returns – free returns
With rising shipping expenses and the labor involved, it makes sense for you to charge for returns. Especially with what is known as bracketing – buying multiple sizes and/or colors of the same item and sending back you don’t want. This is expensive for retailers as they have to pay to get back those items.…
Read More8 ways to decrease returns for your Shopify store
When running an ecommerce store, returns can be a headache and a drain on your resources. Fortunately, there are steps you can take to reduce the number of returns and keep your customers happy. In this list, Returbo provides 8 ways to decrease the amount of returns for your Shopify ecommerce shop. These action points…
Read MoreHow to write a clear return policy
Returns and refunds are a part of doing business online. Your customer can be unhappy with their order for countless reasons – they ordered the wrong size, it arrived damaged, or it just didn’t meet their expectations. Or they may just have ordered the same item in different versions, for example jeans sizes, to try…
Read MoreReturn policy template
A clear return policy is essential for any business that sells products or services, as it helps to establish expectations and build trust with customers. A return policy outlines the conditions under which customers can return or exchange products, and the process they need to follow to do so. A well-written return policy can benefit…
Read MoreWhy you should digitalize your return process
Today’s customers expect a seamless and hassle-free return experience. Without an effective return process in place, customers can easily become dissatisfied. The challenges of a manual return process A manual return process is one where most of the steps are managed manually. While the process may vary from company to company, it usually looks something…
Read MoreHow to embed the digital return form to your Shopify website
To embed the form into your website you will need to access and copy the code of the Returbo form. 💡Tip: To paste the copied HTML code you can either right-click on the input field and press ‘Paste’ from the options menu or use keyboard shortcuts such as Ctl + V on Windows OS or…
Read MoreHow Returbo can simplify your return flow!
In today’s e-commerce landscape, customers expect a hassle-free and seamless return experience. However, managing returns can be a time-consuming and overwhelming task for Shopify merchants. But what if we told you that there’s a solution to simplify your return administration and increase your profitability? Enter Returbo – the app that streamlines your return process with…
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