To charge or not to charge for returns – free returns

With rising shipping expenses and the labor involved, it makes sense for you to charge for returns. Especially with what is known as bracketing – buying multiple sizes and/or colors of the same item and sending back you don’t want.  This is expensive for retailers as they have to pay to get back those items.…

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8 ways to decrease returns for your Shopify store

When running an ecommerce store, returns can be a headache and a drain on your resources.  Fortunately, there are steps you can take to reduce the number of returns and keep your customers happy.  In this list, Returbo provides 8 ways to decrease the amount of returns for your Shopify ecommerce shop. These action points…

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How to write a clear return policy

close up of hand holding pencil over white background

Returns and refunds are a part of doing business online. Your customer can be unhappy with their order for countless reasons – they ordered the wrong size, it arrived damaged, or it just didn’t meet their expectations. Or they may just have ordered the same item in different versions, for example jeans sizes, to try…

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Return policy template

blank white paper sheet on wooden table

A clear return policy is essential for any business that sells products or services, as it helps to establish expectations and build trust with customers. A return policy outlines the conditions under which customers can return or exchange products, and the process they need to follow to do so. A well-written return policy can benefit…

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Why you should digitalize your return process

Today’s customers expect a seamless and hassle-free return experience. Without an effective return process in place, customers can easily become dissatisfied.  The challenges of a manual return process A manual return process is one where most of the steps are managed manually. While the process may vary from company to company, it usually looks something…

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How Returbo can simplify your return flow!

In today’s e-commerce landscape, customers expect a hassle-free and seamless return experience. However, managing returns can be a time-consuming and overwhelming task for Shopify merchants. But what if we told you that there’s a solution to simplify your return administration and increase your profitability? Enter Returbo – the app that streamlines your return process with…

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